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ONEDRIVE SYNC CLIENT NOT OPENING PROFESSIONAL
ONEDRIVE SYNC CLIENT NOT OPENING DOWNLOAD

Moreover, if you want to sync your OneDrive for Business library, we'd suggest you use the OneDrive for Business Next Generation syncĬlient. And then check if you could open the OneDrive for Business app.Ĭ:\Users\%USERPROFILE%\AppData\Local\Microsoft\Office\16.0\OfficeFileCacheĬ:\Users\%USERPROFILE%\AppData\Local\Microsoft\Office\Spw If not, empty them manually.(if you are uing OfficeĢ013, please change 16.0 to 15.0). Enter your account and check the outcome.įix it for me tool to remove OneDrive for Business cache, and then check if the following folders are empty. Use Registry Edit at your own risk.ĥ.Open OneDrive for Business to continue syncing. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. WARNING : Using Registry Editor incorrectlyĬan cause serious problems that may require you to reinstall your operating system. HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity From Registry Editor, find and delete the Identity folder(if you are uing Office 2013, please change 16.0 to 15.0):

To do that: Windows+ R> Input the following command and press Enter.>Remove the credentials.Ĥ. (NOTE: This will remove your stored passwords.) Reset IE settings and delete personal settings. Exit all Office applications including the OneDrive for Business sync clientĪnd then kill your Office processes in the Task Manager, such as groove.exe which is OneDrive for Business.

Reopen Microsoft OneDrive and try to open the files again.To troubleshoot the issue, you may try the following steps first and check the outcome.ġ.

Copy and paste this into the textbox: %localappdata%\Microsoft\OneDrive\onedrive.exe /reset.

The last but not the least solution you should use when OneDrive files won't open is to reset the app.

Toggle the switch under Storage to Off.

What else to do when OneDrive cannot open file? You’d better turn off Storage Sense if the files you want to access haven’t been opened for a long time. This will make a file or folder available offline. If not, you should double click on the OneDrive icon -> select the problematic file(s) -> right click on the file(s) -> Always keep on this device. Then, reboot your computer and see if the problem is solved.

ONEDRIVE SYNC CLIENT NOT OPENING DOWNLOAD

Find Files On-Demand and uncheck Save space and download files as you use them.

Right click on the OneDrive icon in the notification area or taskbar.You should disable this feature when your OneDrive won't open files. Microsoft OneDrive has a Files On-Demand feature used to help you save storage space on the device. Read More Solution 4: Disable Files On-Demand Read this page if your OneDrive is not starting: If it didn’t work, please try the following solutions one by one they are suitable for different situations: OneDrive cannot open Office files, OneDrive cannot open Excel file, OneDrive cannot open Word file, OneDrive cannot open shared file, etc. When you find your OneDrive does not open files, please try to fix the problem by restarting OneDrive or your computer. How do I solve this problem? - posted by erwinsusetyo in the Microsoft Community Useful Solutions to OneDrive Not Opening Files Strangely, my colleagues could open it just fine in their own laptop using their own OneDrive. Make sure OneDrive is running on your PC, then try again’. The error messages said ‘Can't open this file.

ONEDRIVE SYNC CLIENT NOT OPENING PROFESSIONAL

When that happens, you should use a professional recovery tool to restore the files at once.įree Download A True Example: OneDrive Cannot Open FileĬan't Open File on OneDrive So I tried to open a file stored in OneDrive which I shared with others, but I were unable to open it. Tip: Please be careful when you're saving, editing, or managing your files they may get lost due to mistaken deletion, system crash, or other reasons.